Testimonials

 

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Not only do we get some great feedback from our customers (see below), we also win awards for the labels we print.

“Once again the team at Mercian Labels came through for us by pushing our 3 new product labels through on our very tight timescale. We really appreciate, as always, their great customer service and professionalism.”
Gerald Fowler – 26th April 2017

Joy was very efficient and helpful, as was the whole team at Mercian in producing the label for our Tanners Celebration 175 Ale. We are delighted with the result and have just re-ordered.”
John Melhuish, Tanners Wines – 16 April 2017

“After searching online for the best prices I came across Mercian Labels and decided to give them a call. Joy walked me through the entire process from start to finish, giving me a full insight of how I can make my labels even better (using metallic plastic labels). The end product was beyond my expectations, vivid colours with a quality finish, my Brand truly stands out from the crowd and I can’t thank her enough! It’s not easy to find such helpful and professional service and I must also give credit to the Artwork Team who edited and made the labels work with my complex design. Their patience and commitment to the job was invaluable to me. Best business decision I ever made!”
Cookie Amin – 22 February 2017

“We found Mercian Labels via their website, and as a startup microbrewery in the French Alps we really needed helpful and efficient service over the phone, and in the follow up period of preparing our bottle designs for printing. We found this in abundance with Joy, who has now been managing our account for one year, and has processed 5 separate orders for us. We hope to continue working together as we develop our business. Thanks Joy!”
Chris Goodwin – 21 February 2017

“I just wanted to say a massive thank you to and the Mercian Labels team.  I was under incredible pressure to sort this out so the speed at which you helped me was absolutely fantastic.
I certainly hope to do business again with you and I have passed on your details to our distribution managers.”

Mick Spencer – 17th February 2017

“Mercian Labels were fantastic, prompt replies, recommended and suggested items and Jason worked really hard to ensure that our labels were printed in such a short timescale… we will be back again”
Haylei Fitton – 13 October 2016

 

“The labels arrived a few days ago and they are great, exactly what I was hoping for thank you.
The samples of material and other labels you sent were really useful in helping me narrow down what I wanted.  As a start up business, this was invaluable as I wasn’t initially sure how I wanted the labels to look.
The service was prompt, helpful and flexible and it was a pleasure to deal with you.  As soon as I need the next batch of labels, I will be coming back to you.
Thank you from me and all the soon-to-be dedicated Hope Springs Craft Brewery drinkers!”
Dave Elliott – 22 September 2016

 

“Joy was wonderful and helpful throughout. I changed my mind 3 times and let’s just say my order wasn’t the usual.  I have just started my business and will use Mercian Labels and Joys service for as long as I can. Excellent work.”
Nick Benham – 12 July 2016

 

“Fast, efficient and personal service from Joy and the team made ordering and receiving the right bottle labels very straightforward. As a very happy customer, I will be back with more orders… “
Nick Craddock – 20 June 2016

 

“Joy was so kind, patient and helpful with our order. It was the first time we had ever had professional labels made and she made the whole process and all the options very clear and understandable. The labels look great. We are really pleased.”
Jo – 1 June 2016

 

“David and the team at Mercian labels were both professional and friendly and walked me through the ordering process from start to finish. I was incredibly impressed with the finish of my labels, they look amazing and they were delivered quickly after the final proofs were approved. An outstanding experience and the start of a beautiful relationship! Thank you.”
Nicola King – 27 May 2016

 

“I phoned Mercian labels after seeing their web page whilst browsing on-line. I would like to thank them for the help in delivering exactly the label that I required in a very short time scale, the sales team were professional, asked all the right questions and in general were fast, thorough and efficient. The quality of the product is good and is competitively priced.”
Gary  – 19 May 2016

 

“Our order for product labels with Mercian Labels has been a flawless experience. Dealing with Joy was an absolute pleasure, and her advice and help through the process was definitely appreciated. The delivered labels looked better than we could’ve expected, and they really give our product an eye-catching, quality look. The finish is fantastic, support and advice was top-notch, and the delivery was well on-time. We will definitely be ordering from Mercian in the future!”
Adam B – 17 May 2016

 

“My first order with MERCIAN. Joy is efficient, friendly and focused. The labels are of excellent quality, delivered well wrapped and in good time. On the whole a refreshing experience. We’ll be back!
Love in a Cup Fiona I’m really pleased with the quality of the labels and the service that David in sales provided, helping me to get the end product right. I will be returning and would recommend to others.”
Owen – 27 April 2016

 

“The support I received was excellent and the labels arrived promptly to the right spec. In addition the price was more competitive than other suppliers, a win all around. Thank you Joy in Sales, Josh in Design and Mercian Labels, we will not hesitate to use your company again.”
Martin Fielder – 21 April 2016

 

“Dan knows I’m very picky but the response time is fantastic. I’ve approached other label companies and they can’t touch you on turnaround times. Dan guided me through the alternatives and options to give us the best possible outcome. Thanks to all!”
Pete Bramley – 3 April 2016

 

“Joy was fantastic at dealing with every step of my labels being produced, right from the initial inquiry up to the follow up after printing. In the end I received top quality labels and had the flexibility to get multiple designs printed, all at a great price. I’d recommend Mercian Labels to anyone.”
Joe Wright  -2 March 2016

 

“I am so happy I chose Mercian labels for my business. Not only was David extremely polite and helpful, he was also very knowledgeable, and held my hand every step of the way making finding what I was looking for so much easier. I am very happy with the end results and look forward to many more successful years with Mercian Labels. Thanks guys!”
Ross Stewart -26 February 2016

 

“I have been really impressed with Mercian Labels, you turned the print run around on a dime, delivered outstanding products over-delivering on the designs. The labels are sturdy, long lasting and add class to the bottles. Keep up the good work!”
Daniel Phibbs  – 26 February 2016

 

“We couldn’t be more pleased with both the service and the stickers we have received from Mercian Labels. The staff were friendly, helpful and patient, and the stickers were of a superior quality – especially when compared to our previous supplier. We highly recommend! Mercian Labels have another happy and a new loyal customer!”
Jessica – 22 February 2016

 

“From the first phone call with Joy to the delivery of the labels the service was excellent. I was always aware what stage my order was at and even when I needed to make adjustments to my order (which happened a lot) it was never a problem and was sorted out quicker than I could have hoped. Couldn’t be happier with the service provided. Thank you all.”
Thorley – 18 February 2016

 

“The labels have arrived and I’m very pleased with them. They are very professionally presented and are exactly what I asked for. The labels are given out to members of the Public who visit our Whippet Stand, in the Discover Dogs section, at Crufts, and so we require a top product. I cannot speak too highly of the help and understanding, given by Joy, to help me fulfil this order. Nothing has been too much trouble for you.”
Sue Hoddinott – 2 February 2016

 

“We were looking for a new Label supplier. Dan Harding at Mercian looked after us very well from the first contact. We were extremely impressed with the quality of the product, but crucially we were very happy with the consideration that Dan showed us whilst we were going through the process. We loved our old labels, but were looking for a more streamlined approach and a company who were not only competitive on price, but who understood our small business requirements. A personal touch! And this is what makes the difference. Not only did Dan ensure we were kept appraised throughout the process, he took the trouble to send me a photo of the finished product as it came off the production line, and then sent samples of those labels to us so that we could see immediately the quality and finish! It made us all feel so much better! These are the little things that we believe make the difference in company relationships and it’s refreshing! Thanks Dan!”
Victoria Warren – 28 January 2016

 

“The quality and speed of service from Mercian Labels was to a very high standard. Joy was very responsive from the outset, and presented a quote within hours of our request. Once we placed our order, Joy continued to deliver exceptional service by ensuring that we received our order within days. I would certainly recommend Mercian Labels to other businesses looking for a quality service.”
Kirsty Dingwall – 27 January 2016

 

“Excellent service at all times and a perfect outcome. Thank you very much for keeping a high level of information – always responding in a fast and reliable way to questions we had throughout the process. We definitely felt that our project was in good hands. And last but not least, our labels turned out as elegant and beautiful as we had hoped for.”
Anitta Jensen – 7 December 2015

 

“Having had my last order for these particular labels 5 years ago, I was amazed Mercian Labels was able to find the printing block within 10 minutes and provided a proof copy within the hour. The price was agreed for my reprinted labels, and delivery was made, as promised just 5 days later. The quality of the labels is exactly as all the other times I’d had these labels, and although the cost had gone up over the years, sometimes it’s just better to pay a little bit more, and deal with people who do what they promise, the right quality first time, every time.”
Julian Clements – 20 November 2015

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