Our testimonials provide some great feedback from our customers (see below), we also win awards for the labels we print.
“For over 8 years Mercian Labels have provided our business with brilliant quality products that impress us to every last detail, not only do Mercian present excellent customer service to us but they also hold extremely high standards each time we do business with them making them incomparable with other labelling companies which attempt to offer us their services"
“Everything runs like clockwork thank you"
“Excellent customer service “
“Joy and the team are always happy to help, super fast to get back to you, fast turnaround and the work is outstanding :)"
“Excellent service at a reasonable price. Exactly what we needed."
“Easy to deal with, requirements interpreted correctly, prompt delivery. No issues at all. “
“During COVID-19 fantastic service from everyone that I had the pleasure to communicate with and nothing was a problem. Fantastic team."
“Steris has received excellent service – Gamma Stripe labels were printed and delivered at short notice due to stock shortage which enabled us to continue with production for our customers.
A big thank you to everyone who made this happen!"
“We’ve worked with Mercian Labels for many years now. They share our commitment to high quality products and always go the extra mile to ensure our label production is top notch. We rely not just on the quality but also the excellent and timely service that Joy and her team consistently provide us. Highly recommended."
“I have been using Mercian Labels since I started up my business 6 months ago and I haven’t looked back since.
Quality labels every time and really quick turn around. I would highly recommend to anyone with a small or a large business.
As soon as Joy picked up the phone she was brilliant in advising me on label sizes and requirements. Amazing company 10/10!"
“Thank you to Joy and everyone else at Mercian Labels for your quick and professional service once again. It’s a pleasure doing business with you every year!"
“I have been dealing with David and Mercian for nearly a year now and always feel that I am getting the best quality and price for all our labelling. They always manage to compete with other label printers but not compromise on quality. They also keep us up to date with new materials and ways to print which gives me, the designer, more ways to improve the brands and make them stand out from the rest."
“It was sincerely a pleasure to deal with Mercian Labels. A relatively small order was handled extremely professionally by upbeat and positive people. We will not hesitate to contact them again in the future and without question recommend them for their professionalism and quality."
C. Searle, Director
Box-it North West
“Box-it North West recently needed to order Barcodes urgently and our usual supplier was unable to help, this was our first order with Mercian Labels and from start to finish the service was excellent, nothing was too much trouble and the professional and friendly approach by Jason was spot on, I have no problem recommending this Company to anyone and the quality of customer service is matched only by the excellent product."
"A great example of proactive customer service and relationship building by a well organised professional team delivering a first-class service, well done to all at Mercian Labels.”
“I have to say that I’ve been really pleased with the service that I’ve received from Mercian Labels. The quality is excellent and Joy and the team went out of their way to help get our order ready on time. This was our first order with Mercian but we’ll definitely use them again"
“After searching online for the best prices I came across Mercian Labels and decided to give them a call. Joy walked me through the entire process from start to finish, giving me a full insight of how I can make my labels even better (using metallic plastic labels)."
"The end product was beyond my expectations, vivid colours with a quality finish, my Brand truly stands out from the crowd and I can’t thank her enough! It’s not easy to find such helpful and professional service and I must also give credit to the Artwork Team who edited and made the labels work with my complex design. Their patience and commitment to the job was invaluable to me. Best business decision I ever made!"
“The experience was rated 5 stars: Excellent – an outstanding experience. An example to be followed. Jason and Team are always happy to help and meet tight deadlines as per client demands.”
Print Management Company
“Many thanks to Mercian for helping us out with a difficult labelling problem. Thanks to their patience and expertise (and samples) we were able to please our customers and get the job done. Friendly and efficient – we will definitely be using again in the future.”
“We absolutely love working with everybody at Mercian. Professional and friendly, they will always go above and beyond to get the job done!
"Having Andy as an account manager is a dream, he takes all of our ideas and makes them happen, and if there’s ever a problem he’ll get it sorted straight away! A fantastic company, and a relationship we look forward to growing over the next few years. "
“Our heartfelt thanks to Joy and all the team, nothing is too much trouble – they really believe in customer service. The product quality is superb, pricing is very competitive and turnaround times are always speedy despite our last-minute design changes!”
“Mercian were suggested to us by a couple of Account Directors. They were extremely helpful, quick with quoting and responding to queries and delivered earlier than originally planned. Great team.”
“Very pleased with the work produced by Mercian. First time we’ve used them after being introduced and customer service was excellent, followed all the details on the PO and finished product is excellent. Very good first experience.”
“Thanks again for your quick response – you’ve poached us from our current supplier quite effortlessly”
“Mercian labels – what a team, thank you so much!!!''
"Labels safely here, we cannot tell you how grateful we are for you turning this round, an absolutely fabulous service level…looks like everything will be absolutely nailed today, simply amazing! And such a relief, it was a lot of pressure doing this change.”
“You really are fantastic, thank you for this first class service, it is such a huge help during this tricky change over. THANK YOU!”
“I just wanted to say that the labels arrived on Friday and they are just great. We are so grateful to you for all your time and effort. You were patient and creative at the same time. We will be back to you very soon to add two new flavours. In the meantime a huge huge thank you. It was brilliant working with you.”
“Turtle Vapes were recommended to Mercian labels. We placed an order for 1,400 labels on foil back to be completed in a tight time space. Mercian went above and beyond and provided the labels when we needed them and we are really impressed with the quality! We will use you from now on for our labels.”
“The labels arrived yesterday and I’m thrilled to bits with them, they are just what I had in mind, thank you so much for a great service, it was a pleasure to deal with you, fast professional service. Brilliant.”
Jane – Berkshire
“We are extremely pleased with the labels that Mercian printed for our cider bottles.''
"Everything was a very smooth process from the initial order enquiry through to delivery. We dealt with Joy who provided a very professional and friendly customer service from start to finish. Highly recommended.”
“Once again the team at Mercian Labels came through for us by pushing our 3 new product labels through on our very tight timescale. We really appreciate, as always, their great customer service and professionalism.”
Joy was very efficient and helpful, as was the whole team at Mercian in producing the label for our Celebration 175 Ale. We are delighted with the result and have just re-ordered.”
“The labels arrived a few days ago and they are great, exactly what I was hoping for thank you. The samples of material and other labels you sent were really useful in helping me narrow down what I wanted. ''
"As a start up business, this was invaluable as I wasn’t initially sure how I wanted the labels to look. The service was prompt, helpful and flexible and it was a pleasure to deal with you. As soon as I need the next batch of labels, I will be coming back to you. Thank you from me and all the soon-to-be dedicated Hope Springs Craft Brewery drinkers!”
“We found Mercian Labels via their website, and as a start up in the French Alps we really needed helpful and efficient service over the phone, and in the follow up period of preparing our bottle designs for printing. We found this in abundance with Joy, who has now been managing our account for one year, and has processed 5 separate orders for us. We hope to continue working together as we develop our business. Thanks Joy!”
“Joy was wonderful and helpful throughout. I changed my mind 3 times and let’s just say my order wasn’t the usual. I have just started my business and will use Mercian Labels and Joy’s service for as long as I can. Excellent work.”
“Fast, efficient and personal service from Joy and the team made ordering and receiving the right labels very straightforward. As a very happy customer, I will be back with more orders…"
“Joy was so kind, patient and helpful with our order. It was the first time we had ever had professional labels made and she made the whole process and all the options very clear and understandable. The labels look great. We are really pleased.”
“David and the team at Mercian labels were both professional and friendly and walked me through the ordering process from start to finish.
"I was incredibly impressed with the finish of my labels, they look amazing and they were delivered quickly after the final proofs were approved. An outstanding experience and the start of a beautiful relationship! Thank you.”
“I was incredibly impressed with the finish of my labels, they look amazing and they were delivered quickly after the final proofs were approved. An outstanding experience and the start of a beautiful relationship! Thank you.”
“Our order for product labels with Mercian Labels has been a flawless experience. Dealing with Joy was an absolute pleasure, and her advice and help through the process was definitely appreciated. The delivered labels looked better than we could’ve expected, and they really give our product an eye-catching, quality look.
The finish is fantastic, support and advice was top-notch, and the delivery was well on-time. We will definitely be ordering from Mercian in the future!”
“My first order with MERCIAN. Joy is efficient, friendly and focused. The labels are of excellent quality, delivered well wrapped and in good time. On the whole a refreshing experience. We’ll be back!
I’m really pleased with the quality of the labels and the service that sales provided, helping me to get the end product right. I will be returning and would recommend to others.”
“The support I received was excellent and the labels arrived promptly to the right spec. In addition the price was more competitive than other suppliers, a win all around. Thank you Joy in Sales, Josh in Design and Mercian Labels, we will not hesitate to use your company again.”
“Dan knows I’m very picky but the response time is fantastic. I’ve approached other label companies and they can’t touch you on turnaround times. Dan guided me through the alternatives and options to give us the best possible outcome. Thanks to all!”
“Joy was fantastic at dealing with every step of my labels being produced, right from the initial inquiry through to the follow up after printing. In the end I received top quality labels and had the flexibility to get multiple designs printed, all at a great price. I’d recommend Mercian Labels to anyone.”
“I am so happy I chose Mercian labels for my business.''
Not only was David extremely polite and helpful, he was also very knowledgeable, and held my hand every step of the way making finding what I was looking for so much easier. I am very happy with the end results and look forward to many more successful years with Mercian Labels. Thanks guys!”
“I have been really impressed with Mercian Labels, you turned the print run around on a dime, delivered outstanding products over-delivering on the designs. The labels are sturdy, long lasting and add class to the bottles. Keep up the good work!”
“We couldn’t be more pleased with both the service and the stickers we have received from Mercian Labels. The staff were friendly, helpful and patient, and the stickers were of a superior quality – especially when compared to our previous supplier. We highly recommend! Mercian Labels have another happy and a new loyal customer!”
“From the first phone call with Joy to the delivery of the labels the service was excellent.''
"I was always aware what stage my order was at and even when I needed to make adjustments to my order (which happened a lot) it was never a problem and was sorted out quicker than I could have hoped. Couldn’t be happier with the service provided. Thank you all.”
I was always aware what stage my order was at and even when I needed to make adjustments to my order (which happened a lot) it was never a problem and was sorted out quicker than I could have hoped. Couldn’t be happier with the service provided. Thank you all.”
“We were looking for a new Label supplier. Dan at Mercian looked after us very well from the first contact. We were extremely impressed with the quality of the product, but crucially we were very happy with the consideration that Dan showed us whilst we were going through the process. "
"We loved our old labels, but were looking for a more streamlined approach and a company who were not only competitive on price, but who understood our small business requirements. A personal touch! And this is what makes the difference. Not only did Dan ensure we were kept appraised throughout the process, he took the trouble to send me a photo of the finished product as it came off the production line, and then sent samples of those labels to us so that we could see immediately the quality and finish! It made us all feel so much better! These are the little things that we believe make the difference in company relationships and it’s refreshing! Thanks Dan!”
“The quality and speed of service from Mercian Labels was to a very high standard. Joy was very responsive from the outset, and presented a quote within hours of our request. Once we placed our order, Joy continued to deliver exceptional service by ensuring that we received our order within days. I would certainly recommend Mercian Labels to other businesses looking for a quality service.”
“Excellent service at all times and a perfect outcome. Thank you very much for keeping a high level of information – always responding in a fast and reliable way to questions we had throughout the process. We definitely felt that our project was in good hands. And last but not least, our labels turned out as elegant and beautiful as we had hoped for.”
“Having had my last order for these particular labels 5 years ago, I was amazed Mercian Labels were able to find the print file within 10 minutes and provided a proof copy within the hour. The price was agreed for my reprinted labels, and delivery was made, as promised just 5 days later. The quality of the labels is exactly as all the other times I’d had these labels, and although the cost had gone up over the years, sometimes it’s just better to pay a little bit more, and deal with people who do what they promise, the right quality, first time, every time.”